Category: IT

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Hiding Behind the Process

If there’s one thing that gets on my nerves in the workplace or dealing with customer service, it’s hiding behind the process. While writing this article was triggered by a recent work event and...

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Doodling to a Conclusion

The other night, I found myself doodling away. Whatever popped into my mind was whipped up badly on paper. It’s not something I’ve done in a very long time but this was one of...

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Open Source Broadcast Software Released

I’ll admit my first ever merge request really knocked the old self confidence. As a plucky young intern beavering away over the summer, I made some changes I thought made sense and hit push....

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The Long Tail of IoT and How We Handle It

There’s the perennial joke that the “S” in IoT stands for “Security”. With cases like the recent spate of WD storage appliances being wiped on mass, which turned out to be an old, but...

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Is going wrong a right of passage in technology?

It’s not often you want to air your mistakes or errors in public. An HBO intern recently sent a test e-mail to the production list and Fastly allowed a customer configuration change to disrupt...